Privacy Policy
Privacy Policy
Store Name: Kabotronics
Website Domain: www.kabotronics.com
Privacy Contact Email: samfrancis.service@gmail.com
This Privacy Policy explains how we collect, store, use, share and protect your personal information when you browse our website, purchase our consumer electronics (mini smartphones, dash cameras, Bluetooth earbuds, AI smart glasses, smart watches), contact customer support or subscribe to our marketing emails.
This policy complies with US CCPA/CalOPPA, Canada PIPEDA, Australia Privacy Act and New Zealand Privacy Act. By accessing our website and placing orders, you fully consent to our data handling rules described below.
1. Information We Collect From You
We collect two categories of information: voluntarily submitted personal data and automatically collected technical data.
1.1 Voluntary Personal Information (You provide actively)
- Full name, email address, phone number
- Shipping address, billing address, postal code (for logistics delivery of electronic devices with lithium batteries)
- Payment details: PayPal transaction records, credit card billing information (we do not store full credit card numbers; all payment data is processed securely by third-party certified payment providers)
- Order records: purchased electronic items, order amount, order history, return & after-sales application records
- Messages sent to our customer service: questions about smart device functions, shipping, warranty and refund requests
- Email subscription preferences if you sign up for our discount newsletter for outdoor tech gadgets
1.2 Automatic Technical Information (Collected when browsing)
- Device data: IP address, browser type, device model, operating system
- Website behavior: pages you view, product click records, stay duration, entry source (Instagram/Pinterest/Youtube links)
- Cookie & pixel tracking data from Google Analytics, Meta Pixel for traffic analysis and marketing optimization
- Basic location data (country/state only, no precise GPS tracking) for shipping cost calculation
2. Why We Use Your Personal Data
We only process your data for legitimate business purposes, and will not misuse your information without extra consent:
1. Complete order fulfillment: Process payment, arrange lithium battery electronics shipment, send tracking numbers via email, handle return & replacement of damaged smart devices
2. Customer after-sales support: Reply inquiries about mini phone firmware, dash cam night vision function, AI glasses usage, warranty service
3. Website optimization: Analyze visitor browsing habits to adjust product display for portable electronics
4. Marketing notification: Send exclusive discount, new smart product launch emails only if you opt-in; you may unsubscribe at any time
5. Risk & fraud prevention: Identify fake orders, stolen payment information, abnormal transaction chargebacks to protect both customers and our store
6. Legal compliance: Keep transaction records for tax, customs clearance and official law enforcement inquiries
3. Who We Share Your Information With
We never sell your personal information to third-party advertising companies. Limited data sharing only happens with authorized service partners necessary for order operation:
1. Payment processors: PayPal, credit card payment service providers (only transaction billing data shared)
2. International logistics carriers: Only your shipping name, address and contact number to deliver lithium battery electronics
3. Official overseas return warehouse: Basic order info for product inspection during returns
4. Analytics & marketing tools: Google Analytics, Meta Pixel (anonymous browsing data only, no full name/address)
5. Legal institutions: We may disclose your data when required by US, Canada, Australian or New Zealand local law, court orders or customs supervision for electronic goods inspection.
Third-party platforms (Instagram, YouTube, Pinterest) have their own independent privacy policies, and we are not responsible for their data collection rules.
4. Data Storage & Security Protection
1. Storage period: We keep your complete order data for 7 years to meet tax and customs filing requirements; marketing email records are reserved until you unsubscribe. If you request full data deletion, we will erase all usable personal information after finishing pending orders and after-sales services.
2. Security measures: Our website uses SSL encryption for all checkout pages to protect payment and address data. All stored customer information is password-locked and access-restricted for internal staff only.
3. Note: No internet transmission method is 100% secure. While we take strict protective measures, we cannot guarantee absolute safety of data transmission online.
5. Cookie Tracking Statement
Our website uses functional, analytical and marketing cookies:
- Necessary cookies: Mandatory for shopping cart, checkout and login functions, cannot be disabled
- Analytical cookies: Count website visitor volume, analyze popular electronic product browsing data
- Marketing cookies: Track traffic from Instagram/Pinterest/Youtube short videos for better gadget promotion
You can turn off cookie permission via your browser settings at any time, but disabling cookies may cause abnormal shopping cart and checkout functions.
6. Your Legal Privacy Rights
All Global Visitors’ Basic Rights
1. Right to access: Request a full copy of all personal data we store about you
2. Right to correction: Modify wrong shipping address, contact number or order information
3. Right to deletion: Ask us to erase all your personal data after all orders and after-sales are fully closed
4. Right to opt-out marketing: Unsubscribe from promotional emails via the "unsubscribe" link at the bottom of every newsletter
5. Right to object data sharing: Contact our privacy email to stop non-essential third-party data transmission
Special Rights for California Residents (CCPA Compliance)
- Right to know categories of personal data we collected and shared in the past 12 months
- Right to delete all personal identifiable information
- Right to opt out of cross-platform behavioral advertising data sharing
- We will not discriminate against customers who exercise CCPA privacy rights (no price increase, no service limitation)
Canadian Users (PIPEDA) & Australian Users (Privacy Act)
You have the right to submit privacy complaints to local official data protection regulators if you believe we violate privacy rules.
7. Minors Protection
Our electronic products are only sold to customers aged 18 or above. We will not intentionally collect personal information from users under 18 years old. If you are a parent/guardian and find your minor child submitted data to our site, contact us immediately and we will delete all relevant information.
8. External Website Links
Our website may contain links to Instagram, YouTube, Pinterest and other social platforms for product display. This Privacy Policy only applies to our official domain, not third-party websites. Please check the privacy rules of external sites separately before submitting your personal information.
9. Policy Updates
We reserve the right to revise this Privacy Policy to match updated cross-border privacy laws or store operation adjustments. All revisions take effect once published on this page, with the "Last Updated" date refreshed. We recommend checking this page regularly. Your continuous use of our website after updates means you accept the revised policy.
10. Contact For Privacy Inquiries
For all requests of data access, correction, deletion, marketing unsubscribe or privacy complaints:
Email: samfrancis.service@gmail.com www.kapotronics.com
Service Hours: Monday – Friday, 9:00 – 18:00 UTC-5 US Eastern Time
We will reply to all privacy requests within 48 business hours.