Contact

Contact Us
 
Store Name:  KaboTronics
Website:  kabotronics.com
 
We highly value every customer’s experience and feedback. If you have any questions, suggestions, or service requests regarding our electronic products, including mini smartphones, dash cameras, Bluetooth earbuds, AI smart glasses, and smart watches, feel free to contact our official support team.
 
Official Contact Information
 
Support Email
 
samfrancis.service@gmail.com
 
We only provide email support for all customer inquiries to ensure every problem is recorded, tracked, and resolved systematically.
 
Service Scope
 
You can contact us for the following types of requests:
 
- Pre-sales product consultation, parameter inquiry, and compatibility verification
- Order issues, payment problems, shipping delays, and tracking updates
- Product technical support, connection problems, and function setting guidance
- Quality issues, warranty service, replacement, and refund applications
- Bulk orders, wholesale cooperation, and business partnership inquiries
- Website feedback, policy consultation, and customer service suggestions
 
Service Working Hours
 
- Business Days: Monday – Friday
- Working Time: 9:00 – 18:00 (UTC-5 Eastern Time)
- Response Time: We will reply to all valid emails within 24–48 business hours
- We do not provide support on weekends and official public holidays
 
How to Get Faster Support
 
To help us resolve your issue quickly and accurately, please include the following information in your email:
 
1. Your order number (if applicable)
2. Clear description of your problem
3. Related photos or videos (for defective product issues)
4. Your specific request (refund, replacement, technical help, inquiry)
 
Business & Wholesale Cooperation
 
If you are a distributor, retailer, or influencer looking for long-term cooperation, wholesale pricing, or dropshipping partnership, please send your business information via our official email. We provide stable inventory support and competitive wholesale terms for global partners.
 
Reminder
 
All customer services are processed strictly in accordance with our official website policies, including Shipping Policy, Refund & Return Policy, Warranty Rules, and Privacy Policy.
 
We do not offer offline contact, phone support, or social media private message customer service. All official communications are recorded via email for your rights protection and order traceability.
 
Thank you for your trust and support!